How SaaS Can Help Your Startup Grow

When your customer base is still small and you’re only building the product, it’s easy to stay within your comfort zone.

You don’t need to experiment with things that could take you away from your customers.

The problem is, this could make your startup slower and your growth stifled.

To avoid this, grow your business by taking risks and experimenting with things that could increase your potential customer base and revenues.

One risk you need to take is the growth of your startup with a SaaS (Software as a Service) platform.

Why? Because you can use these platforms to help grow your startup without getting into too much trouble. Here’s why.

What is SaaS?

It allows businesses to create and customize applications, while they can also manage their customers through the platform.

Many business models are using SaaS for their services. And with the growing use of these platforms, you can see why many startups have launched their SaaS product as well.

If you are launching a new business, start with an SaaS platform to test your product and gain more knowledge about your customers’ behavior.

This will help you create better products that will be more useful to your customers.

Why Should You Use SaaS?

SaaS platforms will help you reach out to new customers who might be more interested in what you offer.

They also help you track and analyze your customers’ behavior through data and reports. This will allow you to create more useful products for your customers.

And this is where the big bucks come from! Not only can SaaS make it easier for you to scale up your business.

It can also make it possible for you to sell premium products that are far more profitable than what a normal software application could offer.

Photo by PhotoMIX Company on Pexels.

Other Ways SaaS Can Help Your Startup Grow

1. Increase Customer Retention

The primary goal of the customer success team is to make sure that your customers have a pleasant experience with your product.

However, there are a lot of things you need to consider when working with customers.

The most common issues that can occur are slow response time, lack of knowledge about the product, and even lack of commitment from customers.

SaaS platforms can help you with these issues by allowing you to monitor customer data, feedbacks, and other information related to your product’s use.

You can use this data to improve your products and find out what products are popular among your customers and how they use it.

2. Reduce Risk Management Costs

But before they can start using the products, they have to go through various steps, such as product testing and testing by their target customers.

Many startups think that this is just part of their job and they don’t have to spend much money on it. But they are wrong.

If you don’t do the proper testing and planning, you could end up losing a lot of money that your startup needs to build its business.

To avoid this, SaaS platforms can help your startup by reducing the risk involved in creating new products.

This means that if you are a B2B company, then these platforms can help reduce all these costs that you need to incur in order to build and launch your new products.

How? With SaaS platforms like ServiceNow or Workday, for instance, there is no need for manual creation and updating of any software programs because they automate all the tools.

This makes it easier for companies to manage their systems from anywhere at any time.

3. Increase Your Revenue Potential

However, you need to make sure that the improvements you make are not a waste of time.

By taking a risk and launching your product on SaaS platforms, you can see the impact of these changes on your business growth.

With this, you can see if the change has any effect on your revenue or not.

Photo by cottonbro on Pexels.

4. Increase Your Productivity Levels

In fact, a lot of entrepreneurs will use SaaS to work more effectively and to streamline their business processes.

When you use these platforms, you will have an easier time managing your workloads, deadlines, and work schedules.

You can also work on your business with greater efficiency and productivity.

5. Boost Your Business Potential

Marketing is equally important as it’s about promoting your product to the right people so that they will know about your business and how they can benefit from it.

Both these processes need to be done properly in order for you to grow your startup successfully.

If you have an SaaS platform already in place, this will save a lot of money that you could use for other parts of your business growth plan.

6. Reduce Customer Complaints

By having a CRM system, you will track customer data and get better insights on how your customers are using your product.

This will help you determine which features they need and what they want from you in the future.

Photo by Pixabay on Pexels.

Elevating Your Business Operations with SaaS

With the help of these platforms, you can take advantage of features that will help your business to scale faster and reach more customers.

About the Author

I hope that my post has helped you know more about Startups. Feel free to leave a comment and tag me and I will answer them. Follow my profile to get the latest content I post to stay ahead of the curve.

I am the Founder of Cudy Technologies, a full-stack EdTech startup helping teachers and students learn better. I am also a mentor and angel investor in other Startups of my other interests (Proptech, Fintech, HRtech, Ride-hailing, C2C marketplaces, and SaaS). You can also find me on Cudy for early-stage Startup Founder mentorship and advice.

Connect with me on LinkedIn if you have further questions. Let me know that you are a reader of my Medium posts in your invitation message.



Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Alexander Lim

Founder of Cudy Technologies (, a full-stack EdTech startup helping teachers and students teach and learn better. I am also a mentor and investor.